Orders & Ordering

How Do I Create An Account?

Creating an account on the Bandages Plus website is extremely easy. To create an account, simply visit the Create An Account link where you will be able to create your on-line account. Alternatively, you can create your account during the check out process when placing an order on line.

Can I Get A Discount Code For My Order?

All first time customers can receive 10% off of their first order using discount code BPWELCOME. For on-going discounts, you can use discount code BP5 for 5% off on-going orders placed on our website. If you have subscribed to our newsletter, you can receive various other discount offers which we share through our email marketing.

How Do I Know If My Order Was Finalized?

Upon placing your order, and after checking out, you should receive an order acknowledgement at the e-mail address under which the order was placed. This email will also include your specific order number. If you do not receive this email, please check your spam folders to see if it ended up there. If you are still unsure as to whether your order was successfully placed, please contact us directly to confirm.

How Can I Check The Status Of Or Track My Order?

Once your order ships, you should receive a shipping notification along with a tracking number at the same e-mail address. If you do not receive this email, please check your spam folder as it may have been sent there. An alternative method to check on your order is to sign in to your Bandages Plus account, where you should be able to see all of your orders. If you are still unable to locate the status or tracking number of your order, please contact us and we will be able to update you.

How Can I Check My Previous Orders Or Order History?

If you sign in to your Bandages Plus account you will be able to see all of your prior orders and order history. You will also be able to do a quick reorder of a previous order from your account dashboard. If you have any issues logging into your account, please contact us and we will be able to assist you.

Can I Cancel An Order?

As long as your order has not shipped, we will be able to cancel your order and refund the purchase to the original method of payment. To request a cancelation, you can email us at info@bandagesplus.com or call us directly at (800) 770-1032. If the order has shipped, then unfortunately we will not be able to cancel it and instead you will need to follow the procedures for requesting a return. Also, please note that once an order ships, we will not be able to refund the cost of shipping even if a return is processed. Therefore, if you should need to cancel your order, we strongly suggest that you contact us as soon as possible.

Can I Return Or Exchange An Order?

Generally you are able to request a return or exchange of an order if the request is made within 30 days of receiving your order. Please review the details of requesting a return or exchange regarding the particular details of your order.

If you have any questions about placing, tracking or returning/exchanging an order, please don't hesitate to contact us at info@bandagesplus.com, or call us directly at (800) 770-1032 for help.